Last updated: July 18, 2024
Welcome to chicken-road-2-prova.it (the "Website"). These Terms and Conditions ("Terms") govern the use of our website and the "Chicken Road 2" game (the "Game"). Please read these Terms carefully before using our services. By accessing or using the Website and Game, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Website or Game.
WARNING: The following clauses have the potential to seriously affect your interests. We invite you to read them carefully and consult the full version for all details.
Operator Identity and License: We operate with maximum transparency under ADM license. All legal details, including our registered office address, license numbers and contacts, are available in Section 2. Our compliance is guaranteed by third-party certifications such as eCOGRA and GLI. Read more...
Responsible Gaming and Limits: Gambling can be addictive. It is mandatory to set financial limits before the first deposit. We offer self-limitation tools (deposits, sessions, losses) and self-exclusion. For help, contact the National Green Phone for Gambling Problems (TVNGA) at 800 55 88 22. Read more...
Identity Verification (KYC/AML): We are legally obliged to verify your identity and the source of your funds. Failure to comply with these procedures may result in suspension or closure of your account and confiscation of winnings. Read more...
Dispute Resolution: We are committed to resolving complaints fairly. In case of dissatisfaction, you can resort to an independent ADR body or the EU ODR platform. Read more...
Player Fund Protection: Your funds are held in segregated bank accounts, separate from the company's operating funds, ensuring a high level of protection in all circumstances. Read more...
Privacy and GDPR: We process your personal data in compliance with GDPR and Italian privacy regulations. Self-exclusion and AML data are retained for specific periods for regulatory obligations. Read more...
Demo Version: The demo version of the game is for informational purposes only. It is not possible to win real money and some features may be limited. Demo access requires age verification. Read more...
Use of the Website and Game implies full and unconditional acceptance of these Terms. We reserve the right to modify the Terms at any time. Substantial changes will be communicated to Users before they take effect, guaranteeing the right to withdraw from the service before the new conditions become operative. Continued use of the Website or Game after such changes will constitute acceptance of the new conditions.
Chicken Road Gaming S.r.l. is the official owner and operator of the Website chicken-road-2-prova.it and the "Chicken Road 2" game.
The Operator operates in Italy under the supervision of the Customs and Monopolies Agency (ADM). Per maggiori informazioni sui nostri contatti, visitate la pagina dedicata.
Our customer service is operational 24 hours a day, 7 days a week, including holidays.
To use the Website and Game, the User must be at least 18 years old. Gaming by minors is strictly prohibited. Consulta la nostra pagina sul gioco responsabile per ulteriori dettagli. We reserve the right to request proof of age and suspend accounts pending verification.
The Website and Game are intended exclusively for Users residing in Italy and who are physically in Italy when using the services. The User is responsible for ensuring that online gambling is legal in their jurisdiction.
To play with real money, it is necessary to register a Gaming Account. During registration, the User must provide personal information, including name, surname, date of birth, residential address, tax code and contact details.
In compliance with ADM regulations and anti-money laundering (AML) laws, the Operator is obliged to verify the identity of all Users. This process may include requesting:
Chicken Road 2 is a browser-based slot game developed by InOut and operated by Chicken Road Gaming S.r.l. The objective is to guide a chicken through a busy road, avoiding cars and collecting multipliers. The game features various difficulty levels that affect the number of lanes and the probability of being hit.
The Operator offers a free demo version of the Game ("Demo").
To play with real money, the User must make a deposit to their Gaming Account. Various payment methods are available. The User is required to set daily, weekly and monthly deposit limits before making the first deposit.
Withdrawals can only be made after completing the identity verification procedure (KYC). The Operator reserves the right to request additional documentation for withdrawals, particularly for large amounts or suspicious transactions.
Player funds are held in segregated bank accounts, separate from Chicken Road Gaming S.r.l.'s operating funds. This ensures that User funds are protected in case of company insolvency.
Chicken Road Gaming S.r.l. is strongly committed to promoting responsible gaming. We offer a range of tools to help Users manage their gaming activity and prevent gambling-related problems.
All new Users must set financial limits before their first deposit. Available tools include:
The User can request self-exclusion from gaming for a fixed period or indefinitely. During the self-exclusion period, the User will not be able to access their Gaming Account and will not receive promotional communications.
If you or someone you know has problems with gambling, we invite you to seek professional help. For Users in Italy:
The Operator may offer occasional bonuses and promotions. All bonuses and promotions are subject to specific Terms and Conditions that will be clearly indicated at the time of the offer.
The Operator is committed to protecting Users' privacy and processing personal data in compliance with the General Data Protection Regulation (GDPR - EU Reg. 2016/679) and Italian data protection laws.
The data controller is Chicken Road Gaming S.r.l., with registered office at Via Montenapoleone, 8, 20121 Milano, Italy. Per informazioni complete sulla politica privacy, consultate la pagina dedicata.
The User has the right to access, rectify, delete, limit the processing of their personal data and the right to data portability, as well as the right to object to processing. Note that, due to regulatory obligations (e.g., AML and self-exclusion), some data cannot be automatically deleted and must be retained for specific periods (at least 5 years).
It is strictly prohibited to:
In case of system errors, software malfunctions, errors in odds or payout tables, the Operator reserves the right to cancel affected bets, correct account balances or suspend the Game. Winnings generated by technical or system errors will not be considered valid.
In case of a complaint regarding our services, the User is invited to contact our complaints team by sending an email to [email protected]. We will do our best to resolve the issue within 10 working days of receiving the complaint.
If the User is not satisfied with our response or if the complaint is not resolved within the prescribed terms, they have the right to resort to an approved alternative dispute resolution (ADR) body.
Consumers residing in the European Union can also submit a complaint through the European Commission's online dispute resolution (ODR) platform, available at: https://ec.europa.eu/consumers/odr.
The Operator will not be liable for any direct, indirect, incidental, special or consequential losses or damages arising from the use or inability to use the Website or Game. Our total liability to the User will not exceed the amount of bets placed by the User on the Game during the six months preceding the date the claim arose.
All content of the Website and Game, including texts, graphics, logos, icons, images, audio clips, digital downloads, data compilations and software, is owned by Chicken Road Gaming S.r.l. or its content suppliers and is protected by Italian and international copyright and intellectual property laws. Scopri di più su chi siamo nella sezione dedicata.
The Operator reserves the right to review and modify these Terms at any time. All changes will be published on the Website. Visita la nostra pagina freespins per le ultime promozioni. For substantial changes, the Operator undertakes to notify Users with reasonable notice before they take effect.
These Terms are governed and interpreted in accordance with the laws of the Italian Republic. For any dispute arising from or relating to these Terms, the exclusive jurisdiction will be the Court of Milan, Italy.
If any provision of these Terms should be deemed invalid or unenforceable by a competent court, such provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions of the Terms will remain fully valid and effective.
These Terms, together with the Privacy Policy and Game Rules, constitute the entire agreement between the User and Chicken Road Gaming S.r.l. regarding the use of the Website and Game, superseding any previous or contemporaneous agreement.
© 2024 Chicken Road Gaming S.r.l. All rights reserved.